Terms & Conditions

PRICES AND ORDERS
For orders at shop.studiomennicke.com, the prices stated there apply. All prices are stated in EUR and include 19 % VAT. Because of COVID-19, VAT in Germany will fall from 19 % to 16 % between July 1 and December 31, 2020.
The products selected by you via the “Add to cart” button are added to the shopping cart. There you have the possibility to delete products. At the end of the ordering process, your order will be summarized again on the “Checkout” page. Here you can enter and change your personal data. By clicking the button “Proceed to PayPal”, your order data will be transmitted. By doing so, you agree to purchase the selected products at shop.studiomennicke.com.
Shipping costs are shown in the shopping cart or are automatically calculated during the ordering process.
After submitting your order you will receive an e-mail confirmation.
Your order will be saved in text form and can be sent by e-mail upon request.
PAYMENT
The delivery of the customers by Jens Mennicke is exclusively done by advance payment via PayPal. After finishing the order process you will be forwarded to the payment service PayPal. The payment process will then be according to the regulations of PayPal.
With the shipping of the purchased products at shop.studiomennicke.com, you will always receive an invoice by e-mail.
SHIPPING
All goods are manufactured in Germany and delivered from Germany. We deliver in Germany and throughout with various shipping partners. For Germany we charge a flat rate of 15 EUR per order. For deliveries within the EU, we charge shipping costs as indicated on the respective product pages. Currently, these costs are between 20 and 30 EUR.
 At the moment we don’t ship outside the EU.
For deliveries within the EU, no further customs duties are due in accordance with the Free Trade Agreement. Outside the EU, customs duties or fees may be charged. In this case, the logistics service provider will contact you. If goods are held back in customs, the delivery time will be extended accordingly. The buyer is solely responsible for the payment of customs duties and other fees. Please contact the customs authorities in your country for more information.
DELIVERY
The ordered goods will be delivered to the address provided by the customer. The delivery is made directly by the manufacturer.
The availability of individual goods is indicated in the item descriptions. The goods will be delivered within approximately 14 working days after receipt of payment. Information about the delivery time is not binding. 
If goods cannot be delivered, Jens Mennicke will inform the customer immediately. Already paid purchase prices and shipping costs will be refunded.
LIABILITY
If there are defects, the goods can be returned within 14 days after receiving them. Please remember to return the goods only in the original packaging. The customer bears the costs of the return shipment. The warranty for defects expires 14 days after receipt of the goods.
Damage caused by improper actions of the customer during installation, connection, operation or storage of the goods does not constitute a warranty claim against the seller.
We cannot guarantee that the colors of the prints correspond 100% to the colors shown on the website, as the color reproduction is determined by the individual settings of your monitor and computer. Color deviations do not constitute a product defect.
Duty to inform in the event of damage in transit
If goods are delivered with obvious damage to the packaging or contents, the customer shall, without prejudice to his/her warranty rights, immediately complain about this to the carrier/freight service and immediately contact the seller by e-mail or other means so that the seller can protect any rights he may have against the carrier/freight service.
RIGHT OF WITHDRAWAL
We would like to point out that the right of revocation is excluded for works from photo labs as well as for works with freely selectable size and/or equipment, as the works are individually produced according to your specifications. For individual products, the right to revoke the order according to § 312 d para. 4 No. 1 BGB (right of revocation and return for distance selling contracts) is excluded.
RETENTION OF TITLE
The delivered goods remain the property of Jens Mennicke until all claims arising from the contract are fulfilled.
COPYRIGHT
The content of this website is the intellectual property of Jens Mennicke and is protected by copyright. The commercial use and/or reproduction of the contents of this website – especially pictures, illustrations, collages and graphics – is prohibited and requires the consent of Jens Mennicke.
GENERAL
By purchasing works on the domain shop.studiomennicke.com you accept the following terms and conditions. All contracts and services between Jens Mennicke and the customer are subject to the law of the Federal Republic of Germany. The place of jurisdiction is Cologne, Germany.
Status as of June 2020